Daiya Industry is a Japanese manufacturer of medical products such as supporters and braces. We develop and produce supporters for different body parts including back, knee, ankle, elbow, wrist, chest, shoulder joints to meet various needs of customers. Not only supporters and braces, we also develop nursing care, rehabilitation products for aging society.



Customer Support

Customer Satisfaction Center (CS Center) communicates with each customer with hospitality mind

Customer Satisfaction Center (CS Center) communicates with each customer with hospitality mind

  • CS Center is both input and output base of new information
    We provide after-purchase service and new information, and respond any inquiry about products and services.
  • Our leading-edge information system saves the information of every customers, such as past purchase history, current stock search and arrival of goods schedule. Therefore, we can provide any information which a customer would like to know.

We provide services on which reflect customers’ voices.

We provide services on which reflect customers’ voices.

  • CS Center is the place to pursue customer satisfaction which changes all the time
  • CS Center provides services promptly and respectfully on which reflect customers’ voice and wishes

We deliver the goods quickly and certainly

We deliver the goods quickly and certainly

Our original system connects CS Center and Logistic Center to improve quality and efficiency of logistics by managing every step from order to delivery.