Daiya Industry Co., Ltd.

As a company that "proposal for comfortable life" to customers by providing medical supplies, Daiya Industry Co., Ltd. recognizes that personal information is a valuable property of individuals and is appropriate for handling personal information. We regard the securing of personal information as the most important issue for the entire company, and declare the handling of personal information as follows.

1. We will properly collect, use, and provide personal information.
   Regarding the collection, use and provision of personal information, in order to understand the importance of protecting personal information and to ensure safety and reliability, we will educate all departments and all employees to comply with the "Compliance Program". In addition, we will handle personal information within the scope of the purpose of use, and will not disclose or provide it to a third party except with the consent of the customer or with a justifiable reason.
2. We will take measures against unauthorized access, loss, destruction, falsification and leakage of personal information.
   We will eliminate the possibility that personal information will be stored and used in a distributed manner, improve the system, and strive to prevent and correct unauthorized access, loss, destruction, falsification and leakage of personal information.
3. We will comply with laws and regulations regarding personal information and other norms.
   We will comply with laws and regulations regarding the protection of personal information and ordinances, norms, guidelines, etc. regarding the protection of personal information established by government agencies.
4. We will strive to continuously improve our compliance program to protect personal information.
   In order to properly protect personal information, we will regularly review the personal information protection "compliance program" and strive for continuous improvement by conducting internal audits.
5. We will respond sincerely and promptly to inquiries regarding personal information.
   We will respond sincerely and promptly to inquiries, complaints, consultations, etc. regarding the handling of personal information, and requests for disclosure, etc.

Enactment date: October 07, 2004
Revision date: June 01, 2007
Daiya Industry Co., Ltd.
Representative Director　Masao Matsuo

（１）Personal information to be collected
We collect the following information in connection with our business activities.
・Name (company name / department / job title)
・Address / phone number / fax number
・E-mail address / homepage address
・Date of birth / Opening date / Business hours

（２）Purpose of use of personal information
We will use the personal information we collect or already hold for the following purposes.
・Delivery of ordered products, sending of materials, inquiries
・After-sales service after product delivery
・Sending various catalogs, direct mails, and e-mails from our company
・Introduction of products and services ・ Information on events
・Request for surveys and questionnaires for the development and improvement of products and services
・Business related to the operation of membership organizations and services
・Other business incidental to or related to our business

（３） Provision to a third party
We will not provide (or disclose) your personal information to a third party except when it is stated in the "Purpose of Use" and when any of the following applies.

・If the customer agrees
・When required by law
・When it is necessary to protect human life, body or property and it is difficult to obtain the consent of the customer
・When a formal inquiry based on the law is received from a public institution such as the police or a court, and there is a risk that obtaining the consent of the customer will hinder the performance of the relevant affairs.
・When providing information to a partner company or outsourced business operator with the consent of the customer in order to achieve the purpose of use specified to the customer.

[Additional Notes]
・If you have any questions or concerns about the above purpose of use, please feel free to contact the reception desk.
・If you have any of the above items that you disagree with, please let us know.
・If you do not make a request, we will treat it as if you agree. These offers can be withdrawn or changed at any time later.

We outsource part of our business to facilitate the provision of our business. In that case, we may provide your personal information to the outsourced business operator to the extent necessary. In that case, we will perform appropriate supervision, such as concluding a contract regarding the handling of customer's personal information with the outsourced business operator. In addition, when the outsourced business operator subcontracts the business, consideration will be given to the contract so that it can be confirmed that the subcontracted business operator handles personal information appropriately.

We strictly manage the computer equipment in which personal information is stored so that the internal information will not be peeped, tampered with or damaged by unauthorized access from outside the network. In addition to preventing the leakage to the outside, we take appropriate and rational level of safety measures against risks such as unauthorized access from the outside, and strive to protect the personal information of our customers.

If you wish to correct, delete, or suspend the use of your personal information that we hold, please confirm that you are the person who make the request. Therefore, we will correct, delete or suspend the use of personal information within a reasonable period and range.

If you wish to know your own personal information regarding the customer's personal information that we hold, we will confirm that the person who made the request is the person who made the request, and then a reasonable period and range. I will answer with. Requests for disclosure, etc. regarding the personal information of customers held by the Company will be accepted by the following methods. Please note that we may not be able to respond to requests for disclosure, etc. that do not depend on this reception method.

（１）Items to be disclosed
Name / Address / Telephone number / FAX number / Date of birth / Opening date /
Business hours / Membership number / E-mail address / homepage address

（２）Reception procedure
For requests for disclosure, etc., please attach the necessary documents to the prescribed application form and mail it to the address below.
1125 Koshinden Minamiku, Okayama City, Okayama 701-0203 JAPAN
Daiya Industry Co., Ltd.

（３）Required documents
Disclosure request
Documents for identity verification ... Please enclose one of the following:
A copy of your driver's license (within the expiration date, issued by each prefectural Public Safety Commission, excluding international driver's licenses)
A copy of your student ID card (within the expiration date, with your face photo, date of birth, and address. If your address is not listed, your resident card with your current address or your current address will be listed. Please also attach a copy of your utility bill and invoice.)
A copy of your passport (which has not expired and has your current address)
A copy of your health insurance card + a resident's card with your current address, or a copy of your utility bill or invoice with your current address

（４）Handling fee
If we respond to your request for disclosure, we may charge a handling fee.

Complaints and consultations regarding the overall privacy policy or the handling of customer's personal information at our company will be handled at the following contact points.
1125 Koshinden Minamiku, Okayama City, Okayama 701-0203 JAPAN
Daiya Industry Co., Ltd.
9:00 to 17:00 (Monday to Friday (excluding Saturdays, Sundays, and holidays))
TEL：+81-86-282-1258
E-mail：kaigai@daiyak.co.jp

ISO Coverage
Medical equipment (braces, supports, long-term care products, etc.) and the design, manufacture and sale of orthopedic supplies）